Substitute carnet

If your ATA carnet goes missing at any point after it has been issued you can have a substitute carnet issued.

Did you lose your ATA carnet?

If your ATA carnet goes missing at any point after it has been issued you can have a substitute carnet issued.

The Chamber will issue a substitute carnet identical to the existing one, with the same issue and validity dates, and the same carnet number – followed by ‘(S)’.

We will send the substitute carnet to the National Carnet Unit to be validated, after which they will then return it to us. Please note this can take between 7 – 14 days.

The substitute carnet then needs to be sent out to meet the goods. We can arrange overseas courier shipments for you.

We charge a half price preparation fee for a substitute carnet, however the Chamber charge their issuing fee again and a guarantee needs to be put up as usual.

Procedure for a lost carnet after your trip has been completed:

If you lose your ATA carnet after it has been used, please let us know immediately that you will not be able to return the carnet to us.
The Chamber of Commerce will not discharge your liability on a lost carnet for the full liability period, which is 33 months from the date of issue. This is because without sight of the used carnet, they cannot establish where it has been used, if it has been used correctly, and whether there are likely to be any claims from foreign Customs.
You will need to obtain a certificate of location to protect yourselves in the event of a claim. We can assist you with this process.
You are liable for monthly guarantee extension premiums until the liability expires, 33 months from the date of issue. However, we will always work out a deal on this charge for you.